Automate Knowledge, Support & Sales with Virtual Assistants
SIMPLIFY CUSTOMER EXPERIENCE
Virtual Assistants (VA) have the power to turn each of your customer experiences into a positive experience that resonates long after the interaction.Streamline interactions between people and services, enhancing both customer experiences and internal employee satisfaction.
MULTICHANNEL CUSTOMER ENGAGEMENT
We offer you new opportunities to improve customer engagement , sales and operation efficiencies while reducing costs.
Conversations can be conducted through text, voice, video and can be deployed across apps, messaging channels (Facebook, Twitter, Whatsapp, Teams,...) and customer service platforms (Salesforce, Genesys, Puzzel,...) to ensure your virtual agent is always available - where and when users need you
Gain a deeper understanding of customers from real conversational data, giving you power to enhance the experience. Our analytics provide your business with detailed, actionable records of your customers’ greatest pain points, helping your company improve its products and services
Our cloud based solution allows you to scale your customer service as your business grows while providing a consistent customer experience and support
ENTERPRISE CLASS SERVICES
Proven Enterprise ready Node.Digital Conversational Solutions with the world's best NLP/NLU Engine
AI/ML TRAINED ENGINEERS
Certified AI/ML Experts with Trainers and Integration specialists to build, test and deploy virtual agents
Ability to build multilingual virtual agents that can seamlessly transition between languages on-the-fly, connecting with customers no matter how they communicate.
Pre-built domain specific virtual agents in e-commerce, public sector, banking and insurance
SECURED & INTEGRATED
Virtual agents with pre-built enterprise class security and integration hooks with major ERP and customer service systems