CONVERSATIONAL AI

Automate Knowledge, Support & Sales with Virtual Assistants

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SIMPLIFY CUSTOMER EXPERIENCE

Virtual Assistants (VA) have the power to turn each of your customer experiences into a positive experience that resonates long after the interaction.Streamline interactions between people and services, enhancing both customer experiences and internal employee satisfaction.

MULTICHANNEL CUSTOMER ENGAGEMENT

We offer you new opportunities to improve customer engagement , sales and operation efficiencies while reducing costs. 
Conversations can be conducted through text, voice, video  and can be deployed across apps, messaging channels (Facebook, Twitter, Whatsapp, Teams,...) and customer service platforms (Salesforce, Genesys, Puzzel,...) to ensure your virtual agent is always available - where and when users need you

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ACTIONABLE ANALYTICS

Gain a deeper understanding of customers from real conversational data, giving you power to enhance the experience. Our analytics provide your business with detailed, actionable records of your customers’ greatest pain points, helping your company improve its products and services

ENDLESS SCALABILITY

Our cloud based solution allows you to scale your customer service as your business grows while providing a consistent customer experience and support

 

ENTERPRISE CLASS SERVICES

Proven Enterprise ready Node.Digital Conversational Solutions with the world's best NLP/NLU Engine

AI/ML TRAINED ENGINEERS

Certified AI/ML Experts with Trainers and Integration specialists to build, test and deploy virtual agents

MULTILINGUAL SUPPORT

Ability to build multilingual virtual agents that can seamlessly transition between languages on-the-fly, connecting with customers no matter how they communicate.

PRE-BUILT KNOWLEDGE

Pre-built domain specific virtual agents in e-commerce, public sector, banking and insurance

SECURED & INTEGRATED

Virtual agents with pre-built enterprise class security and integration hooks with major ERP and customer service systems

 
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OUR TECHNOLOGY PARTNERS

 

BOOST

GCP

AWS 

MICROSOFT

Tel: 571.295.4665

Fax: 571.252.3066

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